Responsible gambling

Responsible Gambling at Cascades Casino North Bay

Cascades Casino North Bay prioritizes responsible gambling practices to ensure a safe and enjoyable experience for all guests. We understand that problem gambling can affect anyone, regardless of age or background.

Helping You Set Limits

We encourage you to set limits on your spending before starting play. Our self-exclusion program allows you to ban yourself from entering the casino for set periods, providing you with a break from gaming activities.

Additional Support Tools

• Deposit Limits: While we do not offer online-style configurable deposit limits in our physical venue, we encourage guests to use on-site responsible gambling information centers or kiosks that help players understand risks.
• Reality-Check Messaging: Periodically, you will be reminded about the time spent and money wagered during your visit. This is designed to support informed decision-making.

Linking You with Support Organizations

We acknowledge reputable organizations like ConnexOntario, the Responsible Gambling Council (RGC), and provincial health or addiction services that provide confidential help, information, and treatment referrals for problem gambling issues.

• ConnexOntario: A province-wide service providing free, 24/7 support.
• Responsible Gambling Council (RGC): Offers counseling services to help manage problem gaming behaviors.
• Provincial Health or Addiction Services: Regional resources offering comprehensive assistance with addiction and mental health concerns.

Guidelines for Safe Gaming

To maintain a healthy balance between entertainment and responsible behavior, consider these guidelines:

1. Set realistic budget limits before entering the casino.
2. Only gamble what you can afford to lose.
3. Take regular breaks from gaming activities.
4. Know when to seek professional help if needed.

Partnership with Provincial Authorities

Cascades Casino North Bay collaborates closely with AGCO and OLG, ensuring that all games are fair, secure, and compliant with the highest standards of responsible gambling practices in Ontario.

Prioritizing Your Well-being

Your safety and enjoyment are our top priorities. If you or someone else is struggling with problem gaming issues, we encourage seeking confidential assistance from any of these organizations:

1. ConnexOntario
2. Responsible Gambling Council (RGC)
3. Provincial Health or Addiction Services - local phone numbers and online resources.

By working together to maintain a culture of responsible gaming, we can ensure that everyone has a safe and enjoyable experience at Cascades Casino North Bay.